Here are some of the questions we hear most often. If you have a question about Tetran, feel free to contact us and we may include your question here. Thanks!
A: Kickstarter is a crowd-funding website that allows us to raise funds for our first production run of TETRAN furniture while pre-selling our product.
A: The seat cushion is a combination of 5” polyurethane support foam with a 3” top layer of high-density memory, and the back cushion is a medium-soft polyurethane foam for incomparable support and comfort.
A: 12mm Acrylic Glass, or Polymethylmethacrylate (PMMA) for the science buffs. It is a lightweight and shatter-resistant alternative to glass.
A: A durable, stain resistant poly-cotton blend.
Q: Sample design images and video depict materials such as leather, metal, wood, stone, etc., are these material options available at the present?
A: Material options outside of those offered above (Acrylic Glass Tx_Panels and Cotton-Poly Blend Cx_Covers) have been developed, but are not available for mass production at this stage. If you are interested in further customizing your TETRAN furniture with alternative materials please give us a call (702)-4-TETRAN, that is (702) 483-8726 or send us an email at email@example.com and we’ll be happy to get you a quote for those upgrades.
A: ¾ “ E1 Medium Density Fiber Board (E1 MDF). Made of recycled and recyclable materials, E1 MDF is nearly twice as dense (and therefore twice as strong) as the particle board that IKEA uses to make their furniture and E1 MDF is temperature and moisture resistant—again, IKEA not so much. The melamine veneer provides added durability and ease of cleaning.
A: Acrylonitrile butadiene stryrene (ABS)—the same seemingly indestructible material used to make LEGOs! While the cost of producing ABS is roughly twice the cost of producing polystyrene, it is considered superior for its hardness, gloss, and toughness.
A: See below table and spec consult schematic drawings.
Q: Sample design images and video depict the Tx_Boom system, drawers, cabinet doors, etc., are these upgrades available at the present?
A: Although these designs have been developed, they are not available at this stage. Please sign up for our mailing list on our website: tetranliving.com or “like” us on Facebook to get updates on when these upgrades will be available. (all future upgrades will be 100% compatible with existing TETRAN components)
A: Cubes come flat-packed to your door by ground delivery service. When you open up the boxes the cubes are pre-oriented for assembly, so all you have to do is pull them out and put in the fastening screws (all the same screw). Once the cubes are constructed they are easily fastened together with our Lx_Locks in any design configuration you choose. Instructions with several sample designs for you to choose from will accompany your order. Additionally, online assembly guides and tip & tricks sections will be available on our website: tetranliving.com
A: A power drill or power screw driver with a Phillips-head bit (#2 Pozi drive bit) , and an Allen (hex) key.
A: Of course! Each pledge will come with instructions for assembling the designs associated with that reward level. Additionally, online assembly guides and tip & tricks sections will be available on our website: tetranliving.com
Q: Is there a customer support number in case I have a problem or need help assembling my TETRAN furniture?
A: Our lines are open (702)-4-TETRAN, that is (702) 483-8726. Call anytime between 9am-5pm PST, we’d love to hear from you. Or, send us an email at firstname.lastname@example.org.
A: Absolutely, give us a call at (702)-4-TETRAN, that is (702) 483-8726, or send us an email at email@example.com and we will get you set up with an assembly specialist in your area.